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Part
I,
Chapter 1
Keys to new product success and failure 1.7.1 Knowledge of societies and their changes Societies with their social and political systems and their economic, environmental and future needs affect the consumers' behaviours and attitudes in addition to the legal controls on foods and so need to be integrated into product development. To ignore these in product development can lead to product failure and indeed sometimes to violent, anti-product reactions by the society. Innovation is related to change in society; there may be:
change in economic status of the society so that there is first increased calorie and then increased protein consumption; decrease in the size of households causing a shift from bulk foods and jumbo packs to specialised foods and small packs; change in knowledge of the consumers causing change in the nutritional and aesthetic qualities of foods (Earle and Earle, 2000). It is important to recognise changes that are occurring in economic status, society's behaviours and attitudes, so that products can be designed to fit into
these changes (Earle and Earle, 2000). Specific attitudes can rapidly develop into political action, which can impose new regulations or indeed ban the new product.
An example of the effect of political country barriers on new product development is described in Box 1.3, showing the British attempts to stop a new product - spreadable butter from New Zealand.
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1.7.2 Knowledge of industry and technology Back to the top |
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