Please note the following terms and conditions that you agree to when signing up for an EHEDG Training Course:

Booking Policy:

To be sure of getting a registration spot, you can register without payment and that position will be held for 20 working days before payment is due. If payment is not received by 20 working days, your position will be cancelled, and you will need to re-apply.

Cancellation Policy:

• Cancellation on or before 1 month prior to the course commencing will incur an admin charge of $100.
• Cancellation between 1 month and 2 weeks prior to the course commencing will incur 50% of the event charge
• Cancellation on or after 2 weeks prior to the course commencing will incur 100% of the event charge.

Please check the specific dates on your course registration terms and conditions to confirm which level of refund applies.

If you register for this EHEDG Training Course, and do not cancel, you are required to pay the course fee you are invoiced for, even if you do not attend the course.

How to request a cancellation for an EHEDG Course Registration

1. Log in to your NZIFST profile
2. Click on the Event Tickets drop down menu
3. Find the Event Ticket you would like to cancel and click on the View/Edit button.
4. Click on the button.
5. The request to cancel is then sent for approval.
6. Refunds will be granted depending on the conditions set out above.

Event Registration Transfer

If you have booked an event, and are unable to attend, you can transfer your event registration to another person.
Please email wendy@nzifst.org.nz to organise this.

Event Postponement or Cancellation

If this event is postponed for any reason, you will be offered the option to:

• Cancel your registration, and have the registration fee refunded;
• Hold your place in the replacement event, and NZIFST will hold your registration fee to secure this place.

In the unlikely event of cancellation of this event, your registration fee will be refunded.