CREATING NEW FOODS
THE PRODUCT DEVELOPER'S GUIDE
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Contents
About the book
About the authors
Preface
1. The product
development project
in the company

2. The organisation of
the product
development project

3. Product strategy
development: idea
generation and
screening

4. Product strategy
development: product
concepts and design
specifications

5. Product design and
process development

6. Product
commercialisation

7. Product launch and
evaluation

8. Summary: bringing
it together

8.10 Textbooks in
product development

Index of Examples &
Problems

Useful links
Feedback (email link)
CHAPTER 2
The organisation of the Product Development project


2.3 PROJECT AIM, OBJECTIVES AND CONSTRAINTS

At the beginning of the project, the team identifies where they are going overall, what they are to achieve at different times in the project, and what are the restrictions on the project. All the people involved in the project discuss and decide on the aim, the objectives and the constraints.

2.3.1 Aim

The aim of the project is the ultimate outcome desired at the end of the project by the top management of the company.

The aim is definite and not vague, straightforward and not complex, specific and not general. The aim is recognised by all people involved in the project, both in the project team and in the operational and management departments in the company. Therefore it must mean the same to all people and cannot be interpreted by different people in different ways.

It is used as a guide in planning and decision-making, therefore it is focused but still broad enough to allow for creative thinking. Statements such as 'increase the profit by 30%', 'use up the slack production', 'a product for the food service market' are too vague, and statements such as 'identical to the competitor's product' or 'protein increased to 40%, but do not change the product' are too narrow.

Example 2.1
Overall aim for a PD project: to develop a tomato product


To develop a canned tomato product, using low acid tomatoes, suitable for the British hotel catering market, processed on the present canning line with minor adaption, of a volume to increase production by 20%.



Example 2.1 clearly states type of product, general target market, method of processing, raw material, type of plant available and size of the market needed. Sometimes, the processing is not specified because the aim of the project is to study several different types of processing, or the target market is not specified because the aim is to study a few markets and select the most promising. Any general aims such as ‘to diversify production’ or ‘build up an export market’ or ‘compete more effectively on the market’ are focused through the development of the business strategy, the product strategy and the product development strategy and then tied into the aim of the specific project.

The aim is a most important step - a mistake in the aim can lead a project into a completely wrong direction.

Think Break 2.2
Project aim: building aims for health foods and processed pet foods


Discuss how you would build an aim for the following product development projects:

      A health food company, which is at present producing and marketing diet foods, wishes to
      introduce a diet food for teenagers;

      A processed meat company has decided to enter the pet food market by introducing a new dog
      food, a sausage from beef offal and meat off-cuts.


2.3.2 Objectives

Objectives are the goals for the different parts of the project, and are built up from the major outcomes and decisions at the ends of the four stages, and also from the outcomes and decisions identified within the stages. Some outcomes already identified in Chapter 1 are product design specifications, project evaluation, target market definition, financial outcomes and risk, which are all major objectives identified by management and are in every project. There are other specific objectives which are important for a project as can be seen in Example 2.2.

Example 2.2
Specific objectives for a PD project: dried fish for Nigeria


In developing a dried fish product for the Nigerian consumer market, four specific objectives were:

      comparison of competing dried fish products on the Nigerian market;
      process for drying fish in high volumes;
      market potential for dried fish in Nigeria in the next five years;
      comparison of fish deboning equipment as to yields, costs, quality;


It is important not to have too many objectives; only those objectives which are fundamental to the project and whose completion is necessary for the project are detailed. Sorting out the objectives at the beginning of the project ensures identification of the objectives that are important to the company and its environment, and for which company management is willing to provide money and time.


Think Break 2.3
Project objective: common objectives for all projects


From Chapter 1, identify objectives which are common to all PD projects, because they must be achieved as the outcomes are necessary for top management to make informed go/no-go decisions


2.3.3 Constraints

Constraints are any factors which define the area of the project, and usually fall within product, processing, marketing, finance, company and environment. Some examples are shown in Table 2.1.

Table 2.1 Constraints on the product development project


Product
Processing
Marketing
Financial
Company
Environment
Eating quality
Equipment
Channels
Fixed capital
Strategy
Local government
Composition
Capacity
Distribution
Working capital
Structure
National government
Nutrition
Raw materials
Prices
Investment
Expertise, knowledge
Industry agreements
Packaging
Wastes
Promotion, advertising
Project finance
Location
Farmers' agreements
Shelf life
Energy
Competitors
Cash flows
Management
Economic status
Use
Water
Size
Profits
Innovation policy
Business cycle
Safety
Personnel
Product mix
Returns
Size
Social restrictions


There are also organisational constraints for example, time - there is a time to launch every product, and therefore a time when the development process has to be completed. There are often people constraints; for example, the market researcher may only be available between January and March.

Example 2.3
Constraints of a PD project: dried fish for Nigeria


Constraints for the dried fish project in Nigeria were:

product constraints: contains more than 60% fish, have a storage life of at least 12 months and
contains no preservatives;
processing constraints: solar drying, capacity 13 tonnes per day, no solid waste;
marketing constraints: only ambient storage and transport, retail price less than 60 cents per 100g
pack;
financial constraints: $200,000 maximum for project, profit margin more than 10%;
company constraints: no bacteriologist, no fishing boats;
environmental constraints: 10% import duty; 20% inflation in Nigerian currency in three months.


It is important to study carefully all the constraints - are they valid? are they needed?

If the constraints are very tight, then the opportunity for creativity is reduced; in the example, for instance, having no bacteriologist means that fermented products would be difficult - but perhaps the company could employ a bacteriologist if fermented dried fish were an attractive product for the market. The constraints are used in the product screening and project evaluation, so they need to be as specific and quantitative as possible; for example, not 'high in fish' but 'fish over 60%' makes screening much easier.

An example of aims, objectives and constraints is shown in Example 2.4.


Example 2.4
Aims, objectives and constraints: canned abalone exported to Hong Kong


1. Aim
To develop a canned product incorporating abalone pieces and so extend the product range of Goodfood Ltd, a small Australian canning company, for the Hong Kong market.

2. Objectives
2.1 Identify the products and methods of consumption of abalone in Hong Kong.
2.2 Investigate the market potential of canned abalone products in Hong Kong.
2.3 Identify the specific market segment for the product: caterers, large households, working couples.
2.4 Define a suitable product concept for development.
2.5 Formulate a product that will meet the need of the chosen market segment.
2.6 Assemble, specify and test a process to produce the product.
2.7 Assess the consumer acceptance of the product.
2.8 Prepare definitive costs and price range for the product.
2.9 Plan the market strategy for the final product.

3. Constraints
3.1 Product, processing and company constraints
The product must be canned.
The product must be manufactured using the existing processing facilities.
The product shall preferably contain raw materials readily available to the company.

3.2 Marketing constraints
The product shall be distributed through the usual company marketing channels.
The product shall be marketed in Hong Kong as a canned abalone type product.

3.3 Environmental constraints
The product must comply with the Food Regulations of Hong Kong.

3.4 Financial constraints
No capital investment shall be made on any new equipment.
$200,000 working capital will be available to launch the product.



SELECTING THE ACTIVITIES & TECHNIQUES

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Creating New Foods. The Product Developer's Guide. Copyright © Chartered Inst. of Environmental Health.
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