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The organisation of the Product Development project 2.3 PROJECT AIM, OBJECTIVES AND CONSTRAINTS At the beginning of the project, the team identifies where they are going overall, what they are to achieve at different times in the project, and what are the restrictions on the project. All the people involved in the project discuss and decide on the aim, the objectives and the constraints. 2.3.1 Aim The aim of the project is the ultimate outcome desired at the end of the project by the top management of the company. The aim is definite and not vague, straightforward and not complex, specific and not general. The aim is recognised by all people involved in the project, both in the project team and in the operational and management departments in the company. Therefore it must mean the same to all people and cannot be interpreted by different people in different ways. It is used as a guide in planning and decision-making, therefore it is focused but still broad enough to allow for creative thinking. Statements such as 'increase the profit by 30%', 'use up the slack production', 'a product for the food service market' are too vague, and statements such as 'identical to the competitor's product' or 'protein increased to 40%, but do not change the product' are too narrow.
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Example 2.1 clearly states type of product, general target market, method of processing, raw material, type of plant available and size of the market needed. Sometimes, the processing is not specified because the aim of the project is to study several different types of processing, or the target market is not specified because the aim is to study a few markets and select the most promising. Any general aims such as ‘to diversify production’ or ‘build up an export market’ or ‘compete more effectively on the market’ are focused through the development of the business strategy, the product strategy and the product development strategy and then tied into the aim of the specific project. The aim is a most important step - a mistake in the aim can lead a project into a completely wrong direction.
2.3.2 Objectives Objectives are the goals for the different parts of the project, and are built up from the major outcomes and decisions at the ends of the four stages, and also from the outcomes and decisions identified within the stages. Some outcomes already identified in Chapter 1 are product design specifications, project evaluation, target market definition, financial outcomes and risk, which are all major objectives identified by management and are in every project. There are other specific objectives which are important for a project as can be seen in Example 2.2.
It is important not to have too many objectives; only those objectives which are fundamental to the project and whose completion is necessary for the project are detailed. Sorting out the objectives at the beginning of the project ensures identification of the objectives that are important to the company and its environment, and for which company management is willing to provide money and time.
2.3.3 Constraints Constraints are any factors which define the area of the project, and usually fall within product, processing, marketing, finance, company and environment. Some examples are shown in Table 2.1. Table 2.1 Constraints on the product development project
There are also organisational constraints for example, time - there is a time to launch every product, and therefore a time when the development process has to be completed. There are often people constraints; for example, the market researcher may only be available between January and March.
It is important to study carefully all the constraints - are they valid? are they needed? If the constraints are very tight, then the opportunity for creativity is reduced; in the example, for instance, having no bacteriologist means that fermented products would be difficult - but perhaps the company could employ a bacteriologist if fermented dried fish were an attractive product for the market. The constraints are used in the product screening and project evaluation, so they need to be as specific and quantitative as possible; for example, not 'high in fish' but 'fish over 60%' makes screening much easier. An example of aims, objectives and constraints is shown in Example 2.4.
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